Refund and cancellation policy

Last updated 2026-10-10

Wrong answers

If a site rejects an answer we marked reliable, report it through the API (POST /v1/report or reportIncorrect) within 48 hours, and the credit is returned to your balance automatically. Up to 10% of a day's charged solves can be refunded this way, plus 5.

Unused credits

You can request a refund of unused credits from a purchase within 7 days of buying it. Write to supportallvoraz@gmail.com with the purchase date and amount. Approved refunds go back to the original payment method (card, UPI or bank account) within 5–7 working days of approval. Credits already used and free signup credits are not refundable.

Failed or duplicate payments

If money was debited but credits didn't appear within an hour, or you were charged twice, contact us. Failed payments are normally reversed automatically by your bank or Razorpay within 5–7 working days.

Cancellation

There is no subscription to cancel. Purchases are one-time, and you stop paying simply by not buying more credits.